| 10001 | Unknown error | Check to see if you have sent a duplicate request reference id in the request xml. Query for the transaction using the Query Transaction method |
| 10002 | Invalid Request | Check your request xml to verify you are sending valid request xml. |
| 10003 | Unauthorized | Please provide valid details and try again later. Please contact Interswitch. |
| 10010 | Partner not setup/Incorrect entity code | The Institution/Biller/Entity Code in your request message has not been configured on Quick Teller. |
| 10020 | Partner not properly configured | Partner/Biller has not been properly configured on Quickteller. Please contact Interswitch. |
| 10030 | Partner deactivated | Partner/Biller has been deactivated on Quick Teller. Please contact Interswitch. |
| 20010 | Xml Node Missing | Something is missing in your request message. Please check the response xml |
| 20020 | Xml Node Value Empty | You have sent an empty xml node. Please check the response xml. |
| 20030 | Xml Node Value not valid | Please check the response xml for the invalid value in your request message. |
| 20040 | Invalid data type, date expected | You have sent an invalid date format, please check the request xml |
| 20041 | Invalid data type, numeric expected | You have sent an invalid data, please check the response xml. |
| 20050 | Xml Node Value not valid | Please check the response xml for the invalid value in your request message. |
| 20060 | Invalid data type, date expected | You have sent an invalid date format, please check the request xml. |
| 20061 | Entity Location is disabled | |
| 20062 | Entity is Disabled | Please contact Interswitch. |
| 30010 | Transaction not found | The Transaction does not exist in Quickteller. Please contact Interswitch. |
| 30020 | Duplicate Transfer Code | The transfer code exists in Quickteller, please try another transfer code |
| 30030 | Bank authorization needed | The transfer code exists in Quick teller, please try another transfer code. |
| 40010 | ATM cash out payments must be in multiples | Please change the amount to of 1000.multiples of 1000 and resend the transaction. |
| 40020 | ATM cash out payment has exceeded the maximum allowed value | Please try cash out the next day. |
| 40030 | Maximum transfer limit has been exceeded | Please ensure that amount is not more than the allowed maximum limit |
| 50010 | Invalid cancellation request - Transfer has been completed | You cannot cancel the transfer because it has been cashed out. |
| 60001 | User not found | The user does not exist in Quick Teller. Please contact Interswitch. |
| 60003 | Security token invalid or expired. | Please use a valid or active security token. |
| 60010 | Password does not meet complexity requirements. | Please use a complex password and try again. |
| 60012 | Password does not meet history requirements. | Please try a password that meets history requirements or contact Interswitch. |
| 60011 | Duplicate Username | The username exists in Quick Teller, please try another username. |
| 60020 | Invalid Activation Token | Please use a valid or active activation token. |
| 60030 | Passwords do not match | Please provide match passwords and try again. |
| 60031 | Password change failed | Please provide match passwords and try again. |
| 70010 | Biller not found | Please provide correct biller code in your request xml and try again. |
| 70011 | Unrecognized card | Your card has not been configured on Interswitch PayDirect. Please contact Interswitch. |
| 70012 | Unrecognized terminal owner | Your terminal has not been configured on Quickteller. Please contact Interswitch. |
| 70013 | Unrecognized customer | The customer does not exist, please try another. You can contact Interswitch if you think the customer is valid. |
| 70014 | Unrecognized payment channel | The payment channel does not exist or is invalid, check this document for a valid payment channel code. You can contact Interswitch if you think the code is valid. |
| 70015 | Collections account not setup | A collections account has not been setup. Please contact Interswitch. |
| 70016 | Collections account type not set | The collections account type must be set, please check and try again. You can contact Interswitch if you have set the account type and still got this error. |
| 70017 | Payment type code not recognized | You have supplied an invalid payment type code. Please check, correct and try again. |
| 70018 | Payment type code not recognized | Please provide correct Transaction Reference in your request xml and try again. |
| 70019 | Failed to send payment downstream | Please contact Interswitch. |
| 70020 | Collecting bank settings not configured | Please contact Interswitch |
| 70021 | Lead Bank not found or setup | Please contact Interswitch. |
| 70022 | Advice previously received and processed | Try Query Transaction method to see the details of your transaction. |
| 70023 | Biller already associated with customer | Please contact Interswitch |
| 70025 | Bank not setup or enabled for bill payment | Please contact Interswitch |
| 70025 | Bank not setup or enabled for bill payment | Please contact Interswitch |
| 70026 | Biller not enabled for channel | Please contact Interswitch |
| 70027 | Bank not enabled for biller | Please contact Interswitch |
| 70028 | Terminal owner not enabled for biller | Please contact Interswitch |
| 70029 | Terminal owner not enabled for channel | Please contact Interswitch |
| 70030 | Terminal owner not setup or enabled for bill payment | Please contact Interswitch |
| 70031 | Unrecognized CBN Bank Code | Please contact Interswitch |
| 70032 | Certificate identity error | Ensure the identity of your certificate is the same as the public key provided to Interswitch. If problem persist, please contact Interswitch. |
| 70033 | Certificate not recognized/setup in Quickteller | Please contact Interswitch. |
| 70034 | Certificate terminal owner mismatch | Please contact Interswitch. |
| 70035 | Access to method call is denied | Please contact Interswitch. |
| 70036 | Terminal owner not associated with a funds transfer institution | Please contact Interswitch. |
| 70037 | Fees not setup | Please contact Interswitch. |
| 70038 | Data not found | The data you queried for does not exist. Please check to confirm and try again or contact Interswitch. |
| 70039 | Transaction set not allowed | Please contact Interswitch. |
| 90001 | Refer to Financial Institution | Please contact the Bank or Interswitch |
| 70041 | Expired Transaction | Please contact Interswitch. |
| 70042 | Full Payment | Please contact Interswitch. |
| 70070 | Transaction amount not approved by biller | Amount passed in request is incorrect. Please try again with the right amount. |
| 70132 | Invalid Mobile Number | Make sure mobile number does not contain spaces or special characters. |
| 90020 | Invalid Response from Financial Institution | Please contact the financial institution. |
| 90021 | No Action Taken by Financial Institution | Please contact the financial institution or Interswitch. |
| 90022 | Suspected Malfunction | Try again later. If the error persists, please contact Interswitch |
| 90023 | Unacceptable Transaction Fee | Please supply an acceptable transaction fee and try again |
| 90024 | File Update not Supported | This feature is not supported. Please contact Interswitch. |
| 90025 | Unable to Locate Record | Record does not exist. You may contact Interswitch. |
| 90026 | Duplicate Record | Please try again with a new record. |
| 90027 | File Update Field Edit Error | Please rectify the error and try again. If the error persists, please contact Interswitch |
| 90028 | File Update File Locked | Please try again later with a new record. Please contact Interswitch |
| 90029 | File Update Failed | Please contact Interswitch. |
| 90030 | Format Error | Please change the format or contact Interswitch. |
| 90031 | Bank Not Supported | Please contact the bank or Interswitch. |
| 90032 | Completed Partially by Financial Institution | Please contact the bank or Interswitch. |
| 90033 | Expired Card, Pick-Up | Please contact your bank. |
| 90034 | Suspected Fraud, Pick-U | Please contact your bank. |
| 90036 | Suspected Fraud, Pick-Up | Please contact your bank. |
| 90037 | Call Acquirer Security, Pick-Up | Please contact your bank. |
| 90038 | PIN Tries Exceeded, Pick-Up | Please contact your bank. |
| 90039 | No Credit Account | Please contact your bank. |
| 90040 | Function not Supported | Please contact your bank. |
| 90041 | Lost Card, Pick-Up | Please contact your bank. |
| 90042 | No Universal Account | Please try again with a valid account or contact your bank. |
| 90043 | Stolen Card, Pick-Up | Please contact your bank |
| 90044 | No Investment Account | Please try again with a valid account or contact your bank. |
| 90051 | Insufficient Funds | Please contact your bank. |
| 90052 | No Check Account | Please try again with a valid account or contact your bank. |
| 90052 | No Check Account | Please try again with a valid account or contact your bank |
| 90053 | No Savings Account | Please try again with a valid account or contact your bank |
| 90054 | Expired Card | Please contact your bank. |
| 90055 | Incorrect PIN | Please try again with correct PIN. |
| 90056 | No Card Record | Please try again with a valid card or contact your bank. |
| 90057 | Transaction not Permitted to Cardholder | Please contact your bank |
| 90058 | Transaction not Permitted on Terminal | Please contact Interswitch. |
| 90059 | Suspected Fraud | Please contact Interswitch. |
| 90060 | Contact Acquirer | Your transaction has been declined by your bank. Please contact your bank. |
| 90061 | Exceeds Withdrawal Limit | Please contact your bank. |
| 90062 | Restricted Card | Please contact your bank. |
| 90063 | Security Violation | Please contact your bank. |
| 90064 | Original Amount Incorrect | Please enter correct original amount and try again. |
| 90065 | Exceeds withdrawal frequency | Please try again later or contact your bank. |
| 90066 | Call Acquirer Security | Please contact the Acquirer or Interswitch. |
| 90067 | Hard Capture | Please contact Interswitch. |
| 90068 | Response Received Too Late | Please try again later or contact your bank |
| 90075 | PIN tries exceeded | Please contact your bank. |
| 90076 | Reserved for Future Postilion Use | Please contact Interswitch |
| 90077 | Intervene, Bank Approval Required | Please contact the bank |
| 90078 | Intervene, Bank Approval Required for Partial Amount | Please contact the bank |
| 90090 | Cut-off in Progress | The financial Institution is not available, please try again later |
| 90091 | Issuer or Switch Inoperative | Please contact the bank, Telco or Interswitch |
| 90092 | Routing error | Please contact the bank |
| 90093 | Violation of law | Please contact the bank |
| 90094 | Duplicate Transaction | You have sent this transaction before, please send a new transaction |
| 90095 | Reconcile Error | Please contact Interswitch |
| 90096 | System Malfunction | Please try again, if the problem persist contact Interswitch. |
| 90098 | Exceeds Cash Limit | Please contact your bank. |
| 900A5 | Contract phone number recharge is not allowed | Please try again with a non- contract phone number or contact the Telco. |
| 900A6 | The phone number you have supplied is inactive. | Please try again with an active phone number or contact the Telco. |
| 900A7 | The phone number you have supplied has been barred. | Please try again with an unbarred phone number or contact the Telco. |
| 900A8 | There is no voucher of the requested denomination. | Please try again with a valid voucher denomination. |
| 900A9 | The phone number or smart card number you have supplied is invalid | Please try again with a valid phone number or smart card number. |
| E26 | System Malfunction | Please contact Interswitch |
| E18 | Unable to process the request at this time, Please try again later. | Please contact Interswitch |
| E19 | Unable to process the request at this time | Please contact Interswitch |
